A 50% deposit is required before work can begin. The remaining 50% must be paid in full before we release your order.
We accept payment via check, Square, credit card, and wire transfer. A 3.5% fee will be added to payments made via Square or credit card. All payments are non-refundable.
After our initial consultation, we will give you a customized quote based on the scope of your project.
Lead times vary depending on the size of the order and our current schedule. On average, it’s between 8-12 weeks from the time we receive your deposit. The larger or more detailed the project, the longer the lead time.
All of our products are made-to-order and fully customizable. We’re happy to find an artful concept that matches your vision, color scheme, and aesthetic. Contact us directly at email@example.com to setup a consultation.
SHIPPING & DELIVERY
All orders can be shipped worldwide.
Expedited shipping is available in most cases.
Some items might require special handling and packaging. Request a shipping quote to see what options are available for your destination before ordering.
RETURNS & EXCHANGES
All sales are final. Due to the unique nature of our products, we are unable to offer refunds, exchanges, or store credit.
We take care to ensure each piece is finished to the highest standard. All production is personally overseen by Maki in her New York studio.
Product variation. Be mindful that everything is handmade. We endeavor to represent fabric and patterns accurately, but due to their singular qualities, there will be variations in color, texture, and design — especially when dealing with natural fibers and dyes.
Because all of our products are bespoke, we suggest purchasing or viewing samples before requesting large orders.
If you feel a product you received is defective, please contact us within 5 business days of receipt and we will review the matter.
CONSULTATIONS & STUDIO VISITS
We are always happy to arrange a remote consultation or studio visit. Please contact us directly at firstname.lastname@example.org
We recommend dry cleaning. If you have any questions, please feel free to inquire by emailing us at email@example.com.
We will not sell your personal information however, we may share names, email addresses, and shipping addresses with select partner companies.
All reasonable precautions will be taken to store your data securely however, we are not liable for breaches in security, hacks, theft, or anything that may result in the loss of your data.
If you require further clarification about how we use your information, please contact us at
ACCESSING AND UPDATING YOUR INFORMATION
Information you provide to the Website may be kept on record indefinitely unless you request it be deleted.
To access, update, or delete personal information collected about you via the website, please email firstname.lastname@example.org. All requests must include your first name, last name, and the email address you would like to remove or modify. We will make every effort to accommodate your request, but we also reserve the right to impose restrictions on requests where required by law.
You have the right to opt-out of marketing emails you receive from us at any time by emailing email@example.com. Please include the name and email address you wish removed in the body of the email along with the words “opt-out.”
This Website collects information about you when you place an order, register an account, sign up for email marketing, browse our site, or contact us for customer service reasons. The information collected and stored may vary depending on the purpose of your visit. It may include, but is not limited to; name, address, email address, payment details, and other contact information.
You can personally erase or restrict cookies from your device at any time via your web browser.
REGISTRATION AND ACCOUNTS
MAKI YAMAMOTO TEXTILE STUDIO reserves the right to require registration to access certain parts of our website. You are solely responsible for maintaining the confidentiality of your password. Please notify MAKI YAMAMOTO TEXTILE STUDIO immediately at firstname.lastname@example.org if you suspect unauthorized use(s) of your password or a breach of security. Maki Yamamoto Textile Studio reserves the right to terminate your account at any time without notice. You may terminate your account at any time by sending an email to email@example.com. MAKI YAMAMOTO TEXTILE STUDIO reserves the right to pursue all claims against any user of your account.
SHARING INFORMATION AND THIRD-PARTY SITES
The MAKI YAMAMOTO TEXTILE STUDIO may link or partner with third-party sites and software services. We do not control third-party sites, plugins, or services and are not responsible for any personal information you may provide while using these services or plugins. We strongly suggest you read the privacy policies of each site or service before providing them with information, as they may require you to accept their terms. All agreements with those sites or services are solely between you and the third-party site or service.
For example, we use Shopify to host and organize our site. You can learn more about their policies here: https://www.shopify.com/legal/privacy.
Email addresses, names, and shipping addresses may be shared with select partner companies when necessary.
TRANSFER OF INFORMATION OUTSIDE OF THE UNITED STATES
Your personal information may be transferred to countries outside of the United States. You consent to this when you provide information to the Website.
TERMS AND CONDITIONS
Please read our terms and conditions of service before using this site. When you use or access www.maki-yamamoto.com (the ‘Website’) you agree to these Terms and Conditions of Service. These Terms of Service may be altered at any time. Changes will take effect immediately upon publication. Please read them carefully before agreeing. If you do not accept these terms, do not use the site.
INTELLECTUAL PROPERTY AND COPYRIGHT ACT
Please respect our Intellectual Property Rights. All content and digital assets on the Website, including, but not limited to text, art, images, photographs, video, audio, graphics, services, downloads, and any other material, are protected by copyrights, trademarks, service marks, international treaties, and other proprietary rights and laws of the U.S. and other countries. The Website is also protected as a collective work or compilation.
All individual art, photographs, articles, and elements making up the Website are copyrighted. You acknowledge that the Website has been developed, compiled, prepared, revised, selected, and arranged by MAKI YAMAMOTO TEXTILE STUDIO (‘we’, ‘our’) and others through standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of the MAKI YAMAMOTO TEXTILE STUDIO.
Rights extend to the textiles themselves. Print patterns and creative arrangement of color, shapes, and the overall design (and compilation as a whole) of the textiles are the exclusive property of the MAKI YAMAMOTO TEXTILE STUDIO. These compilations are protected by the Copyright Act.
All present and future rights, service marks, know-how, and any proprietary rights of any type are protected laws by of governmental authority, domestic and foreign, including rights in and to all applications and registrations relating to the Website (the "Intellectual Property Rights") shall, as between you and MAKI YAMAMOTO TEXTILE STUDIO, at all times be and remain the sole and exclusive property of MAKI YAMAMOTO TEXTILE STUDIO.
All present and future rights in and title to the Website (including the right to exploit the website and any portions of the website over any present or future technology) are reserved to MAKI YAMAMOTO TEXTILE STUDIO for its exclusive use.
The Website may be used for personal, non-commercial use only. You may not copy, reproduce, republish, download, upload, post, distribute, modify, or reuse any portion of the Website. You may not sell or prepare derivative works based on the Website (including thumbnails). You may not reproduce, publicly display, or distribute the Website or its content for any commercial purpose. Designs and patterns may not be reproduced for any purpose, commercial or non-commercial. You may view and download press releases and images for non-commercial use. If images contain watermarks indicating ownership, they must be left in place. You may not attempt to remove watermarks or modify the images in any way.
You have no rights or licenses to the Website other than the limited right to use the Website in accordance with the Terms of Service. If you submit material to this site you grant MAKI YAMAMOTO TEXTILE STUDIO and its affiliates a nonexclusive, royalty-free, perpetual, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, copy, and display such content using technology now known or hereafter developed. You also allow other users to access, store, or reproduce such material for personal use. You declare that you own material submitted and you will indemnify MAKI YAMAMOTO TEXTILE STUDIO. MAKI YAMAMOTO TEXTILE STUDIO takes no responsibility and assumes no liability for any material submitted by you or any third-party.
You may not frame (present content of this website within another website) any part of this Website. You may not link www.maki-yamamoto.com to any site containing inappropriate, infringing, obscene, or unlawful content.
DISCLAIMERS AND WARRANTIES
Nothing on this Website constitutes an offer or solicitation. You agree to use the Website at your own risk. You agree that our services and everything contained within the Website is “as is” and “as available.” The MAKI YAMAMOTO TEXTILE STUDIO makes no warranty, expressed or implied, including but not limited to fitness for use. We are expressly disclaiming any warranties of title, non-infringement, merchantability, and fitness for a particular purpose.
MAKI YAMAMOTO TEXTILE STUDIO takes no responsibility and is not liable for viruses, worms, or harmful files that may damage your equipment, goods, or digital property.
You accept that MAKI YAMAMOTO TEXTILE STUDIO has the right to change content or any aspect of the Website at any time.
If any part of the Terms of Service is found invalid, the other provisions will remain in force.
You or MAKI YAMAMOTO TEXTILE STUDIO may terminate the Terms of Service with or without cause at any time, effective immediately. You may do so by discontinuing use of the Website.
LIMITATION OF LIABILITY
The MAKI YAMAMOTO TEXTILE STUDIO or its affiliates shall not be liable to you in any way for any fault, failure, inaccuracy, injury, unavailability, omission, or exemplary damages including but not limited to the possibility of damages or loss (real or anticipated) due to the inability to use the Website, links on site, or items on the site or arising from our Terms of Service.
You acknowledge and agree to pay MAKI YAMAMOTO TEXTILE STUDIO’s reasonable attorneys’ fees incurred in connection with any and all lawsuits brought against you by MAKI YAMAMOTO TEXTILES under the Terms of Service and any other terms and conditions of service on www.maki-yamamoto.com.
You agree to hold harmless and indemnify the MAKI YAMAMOTO TEXTILE STUDIO and its representatives and affiliates, at your own expense, from any and all claims and actions brought against employees and representatives of the studio or any third-party, and anything libelous or defamatory, or that otherwise causes damage to the MAKI YAMAMOTO TEXTILE STUDIO or a third-party, whether it be sole or in concert with others. We reserve the right to handle our own defense if we see fit to do so.
These Terms of Service shall be in accordance with the laws of the United States and the State of New York. You agree to submit to the jurisdiction of the state and federal courts located in the State of New York with respect to any legal proceedings that may arise in connection with the Website.
If you are located outside of the US, you are responsible for compliance with foreign and local laws in regard to export controls and foreign asset control regulations.
Please email firstname.lastname@example.org for all inquiries relating to this Website.
COPYRIGHT INFRINGEMENT CLAIMS — DIGITAL MILLENNIUM COPYRIGHT ACT
MAKI YAMAMOTO TEXTILE STUDIO asks you to respect our intellectual property rights and that of others.
MAKI YAMAMOTO TEXTILE STUDIO may terminate specific services to individuals and entities that do not respect rights of the studio or others. If you believe that your work has been copied and is available on the website in a way that constitutes copyright infringement, please provide MAKIYAMAMOTO TEXTILE STUDIO’s
Copyright Agent with the following information:
1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
2. A description of the copyrighted work that you claim has been infringed upon, including the URL and the location where the copyrighted work exists, along with a copy of the copyrighted work.
3. Your address, telephone number, and email address.
4. A statement made by you that the content in dispute is not authorized by the copyright owner, its agent, or the law; and a statement by you, made under penalty of perjury, that the information you provided is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
If you require more information or wish to make a complaint, please contact us using the information below:
Maki Yamamoto Textile Studio
4877 Broadway Suite 4-1
New York, NY 10034